1. Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Bank Transfer (for bulk orders)
All transactions are securely processed, and we do not store your payment details.
2. Order Processing & Shipping
- Orders are processed within 1-3 business days.
- Standard shipping takes 5-7 days, while international orders may take 10-15 days.
- Tracking details will be emailed once your order is shipped.
3. Returns & Refunds
- You can return unused items within 30 days of purchase.
- Custom-engraved items are non-refundable unless there is a defect.
- To request a return, contact us at customerservice@do-tag.com.
For further details, please visit our Returns & Refunds page.